Politique d’expédition

Deliveries are available in mainland France and in the regions offered at checkout.

Delivery times are indicated during the order process and may vary depending on the carrier.

The customer must check the condition of the parcel upon receipt and report any specific issue to the carrier, then inform Ze-bra within a reasonable timeframe.

In the event of a delivery delay, Ze-bra cannot be held responsible for circumstances beyond its control (carrier issues, strikes, weather conditions, etc.).

If you do not receive your parcel, you must notify Ze-bra. If, after investigation, the parcel is declared lost, the customer may choose between:

• a full refund of the amount paid, or

• a new shipment at no additional cost.