Deliveries are available within mainland France and in the regions offered at checkout.

Delivery times are indicated during the order process and may vary depending on the carrier.

The Customer must check the condition of the parcel upon receipt and report any specific issue to the carrier, then inform Ze-bra within a reasonable timeframe.

In case of a delivery delay, Ze-bra cannot be held responsible for external events (carrier issues, strikes, weather conditions, etc.).

If you do not receive your parcel, you must notify Ze-bra. If, after investigation, the parcel is declared lost, the Customer may choose between:

• a full refund of all amounts paid, or
• a new shipment at no additional cost.

The consumer expressly declares that they have all the necessary authorizations to use the payment method chosen when confirming their order.

Payment is secured via Shopify payments or any other method offered by the site.

It is made online by:

• Credit card
• PayPal
• Gift card

The order is considered validated after payment confirmation.

The customer can purchase a gift card on the Ze-bra website. This card will be purchased with a predetermined amount. The customer can use their gift card to pay for their order. If the amount of the gift card is less than the amount to be paid, they will have to supplement it with a second payment method. The gift card is indivisible and must be spent on a single order whose amount must be equal to or greater than the total amount of the card(s) used. It is valid for 1 year from the date of purchase.